You can submit issues several ways to Organic Support.
Email
Chat
Forms
Before you submit issues to our Organic Support team here are some things we need as you submit requesting support.
Contact Information
Name
Email
Organization
Description of Issue
Including as much detail as possible
What should happen vs what is happening
Relevant URL(s)
Screen Shots or videos
Simply email Support@organic.ly and we’ll get back to you
CHAT
Navigate to help.organic.ly and find the Chat button in the right hand corner. Answer some simple questions and we’ll be with you soon to solve your issue.
FORMS
On help.organic.ly click on “Contact Us” and simply select your issue type, fill out some information and submit your issue.